/* Console styles. Every colour and font maps to tokens.css through the aliases below. */
:root {
  --panel: var(--color-surface);
  --panel-2: var(--color-raised);
  --line: var(--color-rule);
  --faint: var(--color-muted);
  --bg: var(--color-bg);
  --text: var(--color-ink);
  --muted: var(--color-muted);
  --brand: var(--color-accent);
  --brand-fill: var(--color-accent);
  --brand-ink: var(--color-violet);
  --brand-soft: var(--color-violet-wash);
  --on-accent: var(--color-accent-ink);
  --ok: var(--color-save);
  --ok-soft: color-mix(in oklch, var(--color-save) 16%, var(--color-surface));
  --warn: var(--color-guard);
  --warn-soft: color-mix(in oklch, var(--color-guard) 16%, var(--color-surface));
  --bad: var(--color-block);
  --bad-soft: color-mix(in oklch, var(--color-block) 16%, var(--color-surface));
  --info: var(--color-violet);
  --info-soft: var(--color-violet-wash);
  --font: var(--font-body);
  --mono: var(--font-mono);
  --radius: var(--radius-card);
  --shadow: none;
}

* { box-sizing: border-box; }
html, body { margin: 0; }
body {
  background: var(--page-bg);
  background-attachment: fixed;
  color: var(--text);
  font: 14px/1.45 var(--font);
  -webkit-font-smoothing: antialiased;
}
button { font: inherit; color: inherit; }
::selection { background: var(--brand-soft); color: var(--text); }
html { accent-color: var(--brand); scrollbar-color: var(--line) transparent; }
table { font-variant-numeric: tabular-nums; }
.mono { font-family: var(--mono); font-size: 12.5px; }
.muted { color: var(--muted); }
.num { font-variant-numeric: tabular-nums; }

/* Layout: a quiet rail, a slim sticky top bar, content on the plum ground */
:root { --top-h: 72px; }
.app { display: grid; grid-template-columns: 232px minmax(0, 1fr); min-height: 100vh; }
.nav {
  position: sticky; top: 0; height: 100vh;
  display: flex; flex-direction: column; gap: 24px;
  padding: 20px 12px; border-right: 1px solid var(--color-edge); background: var(--panel);
}
.brand { display: flex; align-items: center; gap: 12px; padding: 0 12px; }
.logo { display: block; width: auto; height: 30px; }
.brand-name { font-weight: 700; font-size: 16px; letter-spacing: -.01em; }
.nav-panel { display: flex; flex-direction: column; flex: 1; min-height: 0; gap: 16px; }
.nav-links { display: flex; flex-direction: column; gap: 2px; }
.nav-link {
  position: relative; display: flex; align-items: center; justify-content: space-between;
  min-height: 36px; padding: 0 12px; border: 0; border-radius: var(--radius-control); background: none;
  color: var(--muted); text-align: left; cursor: pointer; font-weight: 500;
  transition: background-color var(--dur-short) var(--ease-out), color var(--dur-short) var(--ease-out);
}
.nav-link { gap: 12px; justify-content: flex-start; }
.nav-link .nav-ico { width: 18px; height: 18px; flex: none; opacity: .75; }
.nav-link .count { margin-left: auto; }
.nav-link:hover { background: var(--panel-2); color: var(--text); }
.nav-link:hover .nav-ico { opacity: 1; }
.nav-link[aria-current="page"] { background: var(--color-accent-wash); color: var(--text); }
.nav-link[aria-current="page"] .nav-ico { color: var(--color-accent-text); opacity: 1; }
.nav-link[aria-current="page"]::before { content: ""; position: absolute; left: -12px; top: 7px; bottom: 7px; width: 3px; border-radius: 0 3px 3px 0; background: var(--color-accent); }
.count { display: inline-flex; align-items: center; gap: 6px; font: 500 12px/1 var(--mono); color: var(--color-accent-text); }
.count::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--bad); }
.menu-btn {
  display: none; align-items: center; gap: 8px; min-height: 44px; padding: 0 12px;
  border: 1px solid var(--line); border-radius: var(--radius-control); background: none; color: var(--text); font-weight: 500; cursor: pointer;
}
.dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: var(--ok); margin-right: 8px; }
.dot.pulse { box-shadow: 0 0 0 0 var(--ok); animation: pulse 1.8s infinite; }
@keyframes pulse { 0% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--ok) 50%, transparent); } 70%, 100% { box-shadow: 0 0 0 7px transparent; } }

.main { min-width: 0; padding: 0 32px 56px; }
.top {
  position: sticky; top: 0; z-index: 5; display: flex; align-items: center; justify-content: space-between; gap: 16px;
  min-height: var(--top-h); margin: 0 -32px 24px; padding: 20px 32px 16px;
  background: var(--page-bg); background-attachment: fixed; border-bottom: 1px solid var(--color-edge);
}
.top h1 { margin: 0; font: 500 var(--text-lg)/1.2 var(--font-display); letter-spacing: -.015em; }
.tenant { color: var(--color-ink-2); font-size: 13px; }
.avatar { display: grid; place-items: center; width: 32px; height: 32px; border-radius: 50%; background: var(--color-accent-wash); color: var(--color-accent-text); box-shadow: 0 0 0 1px var(--color-edge); font-weight: 600; font-size: 13px; }
.top-right { display: flex; align-items: center; gap: 12px; }
a.btn { text-decoration: none; display: inline-flex; align-items: center; }

/* Building blocks */
.btn {
  border: 1px solid var(--line); background: var(--panel); border-radius: 8px;
  padding: 8px 12px; cursor: pointer; font-weight: 500; white-space: nowrap;
}
.btn:hover { border-color: var(--faint); }
.btn.primary { background: var(--brand-fill); border-color: var(--brand-fill); color: var(--on-accent); }
.btn.primary:hover { filter: brightness(1.06); }
.btn:not(.primary):hover { border-color: var(--color-accent); }
.btn.ghost { background: transparent; }
.btn.danger { color: var(--bad); }
.btn:disabled { opacity: .5; cursor: default; }

.card { background: var(--panel); border: 1px solid var(--color-edge); border-radius: var(--radius); box-shadow: var(--shadow); }
.card-head { display: flex; align-items: center; justify-content: space-between; padding: 16px 16px; border-bottom: 1px solid var(--line); }
.card-head h2 { margin: 0; font-size: 14px; font-weight: 600; }
.card-body { padding: 16px; }

.grid { display: grid; gap: 16px; }
.split { grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr); }

.chip {
  display: inline-flex; align-items: center; gap: 4px; padding: 1px 8px; border-radius: 999px;
  font-size: 12px; font-weight: 500; white-space: nowrap; background: var(--panel-2); color: var(--muted);
}
.chip.ok { background: var(--ok-soft); color: var(--ok); }
.chip.warn { background: var(--warn-soft); color: var(--warn); }
.chip.bad { background: var(--bad-soft); color: var(--bad); }
.chip.info { background: var(--info-soft); color: var(--info); }
.chip.brand { background: var(--brand-soft); color: var(--brand-ink); }

/* Tables */
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th, td { padding: 12px 16px; text-align: left; border-bottom: 1px solid var(--line); vertical-align: top; }
th { font-size: 12px; font-weight: 500; color: var(--muted); background: var(--panel-2); white-space: nowrap; }
tr:last-child td { border-bottom: 0; }
tr.clickable { cursor: pointer; }
.row-link {
  display: block; width: 100%; padding: 0; border: 0; background: none; text-align: left;
  font-weight: 600; cursor: pointer;
}
.row-link:hover { color: var(--brand-ink); }
.list-btn {
  display: block; width: 100%; padding: 12px 16px; border: 0; background: none; text-align: left; cursor: pointer;
}
.list-btn:hover { background: var(--panel-2); }
.list li.has-btn { padding: 0; }
tr.clickable:hover td { background: var(--panel-2); }
tr.clickable:hover td:first-child { box-shadow: inset 3px 0 0 var(--color-edge); }
td.right, th.right { text-align: right; }

/* Lists */
.list { list-style: none; margin: 0; padding: 0; }
.list li { padding: 12px 16px; border-bottom: 1px solid var(--line); }
.list li:last-child { border-bottom: 0; }
.row { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.title { font-weight: 600; }
.small { font-size: 12.5px; }

/* Recommendation block */
.rec { border: 1px solid var(--line); border-radius: 10px; padding: 12px 16px; background: var(--panel-2); }
.rec .pick { font-weight: 600; }
.rec .why { margin: 4px 0 8px; }
.rec .runner { color: var(--muted); font-size: 13px; }
.rec .runner b { color: var(--text); font-weight: 500; }

/* Transcript */
.transcript { display: flex; flex-direction: column; gap: 8px; }
.ev { display: flex; gap: 12px; align-items: flex-start; }
.ev .time { flex: 0 0 52px; color: var(--faint); font-size: 11.5px; padding-top: 8px; text-align: right; }
.bubble { max-width: 85%; padding: 8px 12px; border-radius: 12px; }
.ev.customer .bubble { background: var(--panel-2); border: 1px solid var(--line); }
.ev.agent { flex-direction: row-reverse; }
.ev.agent .time { text-align: left; }
.ev.agent .bubble { background: var(--brand-soft); color: var(--text); }
.ev.tool .bubble, .ev.guard .bubble, .ev.system .bubble {
  max-width: 100%; padding: 4px 12px; border-radius: 8px; font-size: 12.5px; background: transparent;
  border: 1px dashed var(--line); color: var(--muted);
}
.ev.guard.ok .bubble { border: 1px solid transparent; background: var(--ok-soft); color: var(--ok); }
.ev.guard.blocked .bubble { border: 1px solid transparent; background: var(--bad-soft); color: var(--bad); }
.ev .tag { font-family: var(--mono); font-size: 11.5px; font-weight: 500; margin-right: 8px; }

/* Guard bars */
.bar { height: 6px; border-radius: 999px; background: var(--panel-2); overflow: hidden; margin-top: 8px; }
.bar > span { display: block; height: 100%; background: var(--bad); border-radius: 999px; }

/* Filters */
.filters { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.seg { display: inline-flex; border: 1px solid var(--line); border-radius: 8px; overflow: hidden; background: var(--panel); }
.seg button { border: 0; background: none; padding: 4px 12px; cursor: pointer; color: var(--muted); font-weight: 500; }
.seg button[aria-pressed="true"] { background: var(--brand-soft); color: var(--brand-ink); }
.search { border: 1px solid var(--line); background: var(--panel); border-radius: 8px; padding: 8px 12px; min-width: 220px; color: var(--text); font: inherit; }
:focus-visible { outline: 2px solid var(--brand); outline-offset: 2px; border-radius: 6px; }
.search:focus { outline: 2px solid var(--brand); outline-offset: 1px; }

.empty { padding: 28px 16px; text-align: center; color: var(--muted); }

/* Drawer */
.drawer-backdrop { position: fixed; inset: 0; background: var(--color-scrim); z-index: 20; }
.drawer {
  position: fixed; top: 0; right: 0; bottom: 0; width: min(420px, 100vw); z-index: 21;
  background: var(--panel); border-left: 1px solid var(--color-edge); overflow-y: auto;
  transform: translateX(100%); transition: transform var(--dur-med) var(--ease-out);
}
.drawer:not(.open) { visibility: hidden; transition: transform var(--dur-med) var(--ease-in), visibility 0s var(--dur-med); }
.drawer.open { transform: none; }
.drawer-head { position: sticky; top: 0; background: var(--panel); padding: 16px 20px; border-bottom: 1px solid var(--line); z-index: 1; }
.drawer-body { padding: 16px 20px 32px; display: flex; flex-direction: column; gap: 16px; }
.meta { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.meta div { padding: 8px 12px; border: 1px solid var(--line); border-radius: 8px; }
.meta > div > span:first-child { display: block; font-size: 11.5px; color: var(--muted); }
.section-label { font-size: 12px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .04em; margin: 0 0 8px; }

.toast {
  position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); z-index: 30;
  background: var(--text); color: var(--bg); padding: 8px 16px; border-radius: 8px; font-weight: 500;
}

/* Responsive */
@media (max-width: 1100px) {
  .split { grid-template-columns: 1fr; }
}
@media (max-width: 760px) {
  .app { grid-template-columns: minmax(0, 1fr); }
  :root { --top-h: 56px; }
  .nav { z-index: 10; height: var(--top-h); flex-direction: row; align-items: center; justify-content: space-between; gap: 12px; padding: 0 16px; border-right: 0; border-bottom: 1px solid var(--line); }
  .brand { padding: 0; }
  .menu-btn { display: inline-flex; }
  .nav-panel { display: none; position: absolute; top: 100%; left: 0; right: 0; flex: none; padding: 8px 16px 16px; background: var(--panel); border-bottom: 1px solid var(--line); }
  .nav.open .nav-panel { display: flex; }
  .nav-link { min-height: 48px; }
  .main { padding: 0 16px 40px; }
  .top { position: static; min-height: 0; margin: 0 -16px 8px; padding: 16px; }
  .avatar { display: none; }
  .meta { grid-template-columns: 1fr 1fr; }
  .search { min-width: 0; flex: 1; }
  th, td { padding: 8px 12px; }
}

@media (prefers-reduced-motion: reduce) {
  .dot.pulse { animation: none; box-shadow: 0 0 0 3px color-mix(in srgb, var(--ok) 30%, transparent); }
  .drawer, .drawer:not(.open) { transition: none; }
}
@media (max-width: 760px) {
  .btn, .nav-link, .seg button, .search { min-height: 44px; }
  .list-btn { min-height: 44px; }
}

/* Display face for headings and figures (DESIGN.md typography) */
.card-head h2, #drawer-title { font-family: var(--font-display); letter-spacing: -0.015em; }
.card-head h2 { font-weight: 600; }
.brand-name { font-family: var(--font-body); font-weight: 700; }
.nav { background: var(--panel); }
.card { background: var(--panel); }

/* States and wrap guards (Hallmark gates 26, 51) */
.btn:active { background: var(--panel-2); }
.btn.primary:active { filter: brightness(0.95); }
.seg button:hover { color: var(--text); }
.seg button:active { background: var(--panel-2); }
.row-link:active, .list-btn:active { opacity: 0.8; }
.top h1, #drawer-title { overflow-wrap: anywhere; min-width: 0; }

/* ---------- Home ---------- */
.row-head { display: flex; flex-wrap: wrap; align-items: center; gap: var(--space-2xs); }
.chip .dot { width: 6px; height: 6px; margin-right: 0; }
.chip .dot.bad { background: var(--bad); }
.active-line { display: flex; flex-wrap: wrap; align-items: center; gap: var(--space-2xs); margin: var(--space-md) 0 0; }
.active-line .icon { color: var(--ok); }
.active-line b { font-weight: 500; color: var(--text); }
.btn .icon { width: 14px; height: 14px; }

/* ---------- Filters ---------- */
.select { display: inline-flex; align-items: center; gap: var(--space-2xs); font-size: 12px; color: var(--muted); }
.select select { border: 1px solid var(--line); background: var(--panel); color: var(--text); border-radius: var(--radius-control); padding: var(--space-3xs) var(--space-2xs); font: inherit; font-size: 13px; min-height: 32px; }
.select select:hover { border-color: var(--color-muted); }

/* ---------- Settings ---------- */
.settings { display: flex; flex-direction: column; max-width: 760px; }
.settings .block:first-of-type { margin-top: var(--space-md); }
.set-note { display: flex; align-items: center; gap: var(--space-2xs); margin: 0; padding: var(--space-xs) var(--space-sm); border-radius: var(--radius-control); background: var(--panel-2); color: var(--color-ink-2); }
.set-note .icon { width: 14px; height: 14px; color: var(--warn); flex: none; }
.set-sub { margin: var(--space-2xs) 0 var(--space-3xs); }
.card-head h2 { margin: 0; }
.set-row { display: flex; align-items: center; justify-content: space-between; gap: var(--space-sm); min-height: 64px; padding: var(--space-xs) 0; border-bottom: 1px solid var(--line); }
.set-row .title { font-weight: 500; color: var(--text); }
.set-control { display: flex; align-items: center; justify-content: flex-end; flex: none; }
.money-input { display: inline-flex; align-items: center; gap: var(--space-3xs); padding: 0 var(--space-xs); min-height: 36px; border: 1px solid var(--line); border-radius: var(--radius-control); background: var(--panel-2); color: var(--muted); }
.money-input input { width: 80px; border: 0; background: none; color: var(--text); font: inherit; font-family: var(--font-mono); text-align: right; padding: 0; }
.money-input input:focus-visible { outline: 0; }
.money-input:focus-within { outline: 2px solid var(--brand); outline-offset: 2px; }
.set-select { border: 1px solid var(--line); background: var(--panel-2); color: var(--text); border-radius: var(--radius-control); padding: 0 var(--space-xs); font: inherit; min-height: 36px; }
.toggle { display: inline-flex; align-items: center; gap: var(--space-2xs); cursor: pointer; font-size: 13px; color: var(--muted); }
.toggle input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.toggle .track { width: 36px; height: 20px; border-radius: var(--radius-pill); background: var(--color-rule); position: relative; transition: background-color var(--dur-short) var(--ease-out); }
.toggle .track::after { content: ""; position: absolute; top: 2px; left: 2px; width: 16px; height: 16px; border-radius: 50%; background: var(--color-ink); transition: transform var(--dur-short) var(--ease-out); }
.toggle input:checked + .track { background: var(--color-violet-fill); }
.toggle input:checked + .track::after { transform: translateX(16px); }
.toggle input:focus-visible + .track { outline: 2px solid var(--brand); outline-offset: 2px; }
.toggle-text { min-width: 24px; }

/* ---------- About ---------- */
.about { display: flex; flex-direction: column; gap: var(--space-xl); max-width: 880px; padding-block: var(--space-sm) var(--space-lg); }
.about-lead img { display: block; height: 64px; width: auto; }
.about-title { margin: var(--space-md) 0 0; max-width: 26ch; font: 600 var(--text-xl)/1.15 var(--font-display); letter-spacing: -0.02em; color: var(--color-ink); }
.about-h { margin: 0 0 var(--space-sm); font: 500 var(--text-lg)/1.25 var(--font-display); letter-spacing: -0.02em; color: var(--color-ink); }
.about-steps { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: var(--space-sm); }
.about-steps li { display: flex; flex-direction: column; gap: var(--space-2xs); padding: var(--space-sm) 0 0; border-top: 1px solid var(--line); }
.about-steps b, .about-rules b { font-weight: 500; font-size: var(--text-md); color: var(--color-ink); }
.step-n { color: var(--color-violet); }
.about-rules { list-style: none; margin: 0; padding: 0; }
.about-rules { border-top: 1px solid var(--line); }
.about-rules li { display: grid; grid-template-columns: 180px minmax(0, 1fr); gap: var(--space-sm); padding: var(--space-sm) 0; border-bottom: 1px solid var(--line); }
.about-note { margin: 0; }

.signout { margin-top: auto; padding: var(--space-2xs) var(--space-xs); color: var(--muted); text-decoration: none; font-size: 13px; border-radius: var(--radius-control); }
.signout:hover { color: var(--text); background: var(--panel-2); }

@media (max-width: 900px) {
  .about-steps { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 760px) {
  .signout { display: flex; align-items: center; min-height: 48px; border-top: 1px solid var(--line); border-radius: 0; margin-top: 8px; }
  .select { flex: 1 1 140px; }
  .select select { flex: 1; min-height: 44px; }
  .set-select, .money-input { min-height: 44px; }
  .about-rules li { grid-template-columns: minmax(0, 1fr); gap: var(--space-3xs); }
}
@media (prefers-reduced-motion: reduce) {
  .toggle .track, .toggle .track::after { transition: none; }
}

/* ---------- Conversations and report ---------- */
.chip { height: 24px; padding: 0 var(--space-2xs) 0 6px; gap: 6px; border: 1px solid var(--line); background: var(--panel-2); color: var(--color-ink); }
.chip .dot.ok { background: var(--ok); }
.chip .dot.warn { background: var(--warn); }
.push { margin-left: auto; }
.table-card { overflow: clip; }
.table-wrap.flat { overflow: visible; }
.conv-table th { position: sticky; top: var(--top-h); z-index: 1; }
.conv-table td { height: 48px; padding-block: var(--space-2xs); vertical-align: middle; }
.conv-table .row-link { font-weight: 500; color: var(--text); white-space: nowrap; }
.conv-table .money { font: 500 13px/1.4 var(--font-mono); font-variant-numeric: tabular-nums; text-align: right; color: var(--text); }
.conv-table .row-link:hover { color: var(--brand-ink); }
tr.selected td { background: var(--color-accent-wash); }
tr.selected td:first-child { box-shadow: inset 3px 0 0 var(--color-accent); }
.report-head .summary { margin: var(--space-3xs) 0 0; font: 500 var(--text-md)/1.4 var(--font-display); color: var(--text); }
.report-sec { padding-top: var(--space-sm); border-top: 1px solid var(--line); display: flex; flex-direction: column; gap: var(--space-3xs); }
.report-sec .section-label { margin-bottom: var(--space-3xs); }
.report-sec .pick { font-weight: 500; color: var(--text); }
.why { margin: 0; padding-left: var(--space-sm); display: flex; flex-direction: column; gap: var(--space-3xs); }
.transcript-box { border-top: 1px solid var(--line); padding-top: var(--space-sm); }
.transcript-box summary { cursor: pointer; font-weight: 500; color: var(--text); }
.transcript-box .transcript { margin-top: var(--space-xs); }
@media (max-width: 760px) {
  .hide-sm { display: none; }
  .push { margin-left: 0; }
  .drawer { width: 100vw; }
}
.transcript-box .ev .time { flex-basis: 64px; white-space: nowrap; }
.icon-btn { display: grid; place-items: center; width: 36px; height: 36px; padding: 0; flex: none; }
.icon-btn .icon { width: 16px; height: 16px; }
a.brand { color: inherit; text-decoration: none; border-radius: var(--radius-control); }

/* ---------- Customers ---------- */
.chip .dot.off { background: var(--muted); }
.grow { flex: 1; min-width: 0; }
.drawer-head .row { justify-content: flex-start; }
.report-sec .list { border: 1px solid var(--line); border-radius: var(--radius-control); overflow: clip; }
.report-sec .list li { padding: 0; }
.conv-pick {
  display: flex; align-items: center; gap: var(--space-xs); width: 100%; min-height: 56px; padding: var(--space-2xs) var(--space-xs);
  border: 0; background: none; text-align: left; cursor: pointer; color: inherit;
  transition: background-color var(--dur-short) var(--ease-out);
}
.conv-pick:hover { background: var(--panel-2); }
.conv-pick .grow { display: flex; flex-direction: column; }
@media (prefers-reduced-motion: reduce) { .conv-pick { transition: none; } }
.meta.cust { grid-template-columns: 1.6fr 1fr 1fr; }
.meta.cust .mono { white-space: nowrap; }
@media (max-width: 760px) { .meta.cust { grid-template-columns: 1fr 1fr; } .meta.cust > div:first-child { grid-column: 1 / -1; } }
@media (max-width: 760px) { .filters .search { flex: 1 1 100%; order: -1; } }
.show-sm { display: none; }
@media (max-width: 760px) { .show-sm { display: block; } }

/* ---------- Add promo code ---------- */
.ctl-row { display: flex; align-items: center; gap: var(--space-xs); }
.promo-add { padding: var(--space-xs) 0; border-bottom: 1px solid var(--line); }
.promo-add .btn { display: inline-flex; align-items: center; gap: var(--space-2xs); }
.promo-form { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-sm); padding-block: var(--space-2xs); }
.pf-field { display: flex; flex-direction: column; gap: var(--space-3xs); min-width: 0; }
.pf-field > label { font-size: var(--text-xs); font-weight: 500; color: var(--muted); }
.pf-field input:not([type="radio"]) { border: 1px solid var(--line); background: var(--panel-2); color: var(--text); border-radius: var(--radius-control); padding: 0 var(--space-xs); font: inherit; min-height: 36px; min-width: 0; }
.pf-field input::placeholder { color: var(--muted); opacity: .7; }
.pf-field input[aria-invalid="true"], .pf-amount:has(input[aria-invalid="true"]) .money-input { border-color: var(--bad); }
.pf-amount { display: flex; flex-wrap: wrap; align-items: center; gap: var(--space-2xs); }
.pf-amount .money-input { flex: 1 1 120px; padding: 0 var(--space-xs); }
.pf-amount .money-input input { flex: 1; width: 100%; min-height: 0; border: 0; background: none; padding: 0; text-align: right; font-family: var(--font-mono); }
.pf-amount .money-input input:focus-visible { outline: 0; }
.unit-toggle { display: inline-flex; border: 1px solid var(--line); border-radius: var(--radius-control); overflow: clip; }
.unit-toggle input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.unit-toggle span { display: grid; place-items: center; min-height: 34px; padding: 0 var(--space-xs); color: var(--muted); font-weight: 500; cursor: pointer; transition: background-color var(--dur-short) var(--ease-out), color var(--dur-short) var(--ease-out); }
.unit-toggle label + label span { border-left: 1px solid var(--line); }
.unit-toggle input:checked + span { background: var(--brand-soft); color: var(--text); }
.unit-toggle input:focus-visible + span { outline: 2px solid var(--brand); outline-offset: -2px; }
.field-error { display: flex; align-items: flex-start; gap: var(--space-3xs); font-size: var(--text-xs); color: var(--bad); }
.field-error .icon { margin-top: 2px; }
.pf-actions { grid-column: 1 / -1; display: flex; flex-wrap: wrap; align-items: center; gap: var(--space-xs); }
@media (max-width: 760px) {
  .promo-form { grid-template-columns: minmax(0, 1fr); }
  .promo-add .btn, .pf-actions .btn { min-height: 44px; }
  .pf-field input:not([type="radio"]), .money-input { min-height: 44px; }
  .unit-toggle span { min-height: 42px; }
  .ctl-row .btn { min-height: 44px; }
}
@media (prefers-reduced-motion: reduce) { .unit-toggle span { transition: none; } }

/* ---------- Home: a lead sentence, a figures panel, then two lists ---------- */
.hero { padding: var(--space-sm) 0 var(--space-md); }
.eyebrow { margin: 0 0 var(--space-xs); color: var(--muted); font-size: var(--text-sm); }
.hero-line { margin: 0; max-width: 28ch; font: 500 clamp(1.75rem, 1.1rem + 2.2vw, var(--text-2xl))/1.08 var(--font-display); letter-spacing: -0.025em; color: var(--text); text-wrap: balance; }
.hero-line em { font-style: normal; color: var(--color-accent-text); }
.hero-line span { color: var(--muted); }
.figures { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); margin: var(--space-lg) 0 0; overflow: clip; }
.figures > div { position: relative; padding: var(--space-md); }
.figures > div + div::before { content: ""; position: absolute; left: 0; top: var(--space-md); bottom: var(--space-md); width: 1px; background: var(--line); }
.figures dt { display: flex; align-items: center; gap: var(--space-2xs); margin-bottom: var(--space-xs); font-size: var(--text-xs); font-weight: 500; letter-spacing: .04em; text-transform: uppercase; color: var(--muted); }
.figures dt .dot { width: 6px; height: 6px; margin: 0; background: var(--color-accent); }
.figures dt .dot.bad { background: var(--bad); }
.figures dt .dot.ok { background: var(--ok); }
.figures dd { margin: 0; font: 500 var(--text-2xl)/1 var(--font-display); letter-spacing: -0.03em; color: var(--text); font-variant-numeric: tabular-nums; }
.figures dd.accent { color: var(--color-accent-text); }
.figures dd.bad { color: var(--bad); }
.figures dd.save { color: var(--ok); }
.figures dd small { display: block; margin-top: var(--space-2xs); font: 400 var(--text-xs)/1.3 var(--font-body); letter-spacing: 0; color: var(--muted); }
.active-line { display: flex; flex-wrap: wrap; align-items: center; gap: var(--space-2xs); margin: var(--space-sm) 0 0; padding: 0 var(--space-xs); }

.home-cols { display: grid; grid-template-columns: minmax(0, 1.15fr) minmax(0, 1fr); gap: var(--space-lg); margin-top: var(--space-lg); align-items: start; }
.block { margin-top: var(--space-xl); }
.home-cols .block { margin-top: 0; }
.block-head { display: flex; align-items: center; height: 44px; justify-content: space-between; gap: var(--space-sm); padding-bottom: var(--space-xs); }
.block-head h2 { display: flex; align-items: center; gap: var(--space-xs); margin: 0; font: 500 var(--text-lg)/1.2 var(--font-display); letter-spacing: -0.02em; color: var(--text); }
.block-head h2::before { content: ""; width: 4px; height: 20px; border-radius: 2px; background: var(--color-accent); }
.tally { display: inline-grid; place-items: center; min-width: 24px; height: 24px; padding: 0 var(--space-2xs); border-radius: var(--radius-pill); background: var(--color-accent-wash); color: var(--color-accent-text); font: 500 12px/1 var(--mono); }
.lines { list-style: none; margin: 0; padding: 0; }
.panel-list { padding: var(--space-3xs) var(--space-xs); }
.line { display: flex; align-items: center; justify-content: space-between; gap: var(--space-sm); min-height: 68px; padding: var(--space-xs) 0; }
.lines > li + li { border-top: 1px solid var(--line); }
.line:has(.line-btn) { padding: 0; }
.line-btn { display: flex; align-items: center; justify-content: space-between; gap: var(--space-sm); width: calc(100% + 24px); min-height: 68px; margin-inline: -12px; padding: var(--space-xs) 12px; border: 0; border-radius: var(--radius-control); background: none; color: inherit; text-align: left; cursor: pointer; transition: background-color var(--dur-short) var(--ease-out), box-shadow var(--dur-short) var(--ease-out); }
.line-btn:hover { background: var(--panel-2); box-shadow: inset 3px 0 0 var(--color-accent); }
.line-who { display: flex; align-items: center; gap: var(--space-xs); flex: 1; min-width: 0; }
.line-main { display: flex; flex-direction: column; gap: 2px; flex: 1; min-width: 0; }
.line .title { font-weight: 500; color: var(--text); }
.line-side { display: flex; align-items: center; gap: var(--space-sm); flex: none; }
.line-side.stack { flex-direction: column; align-items: flex-end; gap: var(--space-2xs); }
.t-mono { font: 400 12px/1 var(--mono); color: var(--muted); font-variant-numeric: tabular-nums; }
.ava { display: grid; place-items: center; width: 36px; height: 36px; flex: none; border-radius: 50%; font: 600 12px/1 var(--font-body); letter-spacing: .02em; background: var(--color-accent-wash); color: var(--color-accent-text); box-shadow: 0 0 0 1px var(--color-edge); }
.ava.v { background: var(--color-violet-wash); color: var(--color-violet); box-shadow: 0 0 0 1px color-mix(in oklch, var(--color-violet) 35%, transparent); }
.via { display: inline-flex; align-items: center; gap: 4px; }
.via .icon { width: 12px; height: 12px; }
.link-btn { display: inline-flex; align-items: center; gap: 6px; min-height: 32px; padding: 0; border: 0; background: none; color: var(--color-accent-text); font-weight: 500; cursor: pointer; transition: color var(--dur-short) var(--ease-out), gap var(--dur-short) var(--ease-out); }
.link-btn:hover { color: var(--text); gap: 9px; }
.block > .empty, .panel-list > .empty { padding: var(--space-md) 0; text-align: left; }
@media (max-width: 1100px) { .home-cols { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 760px) {
  .hero { padding: var(--space-xs) 0 var(--space-sm); }
  .figures { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .figures > div { padding: var(--space-sm); }
  .figures > div:nth-child(3)::before { display: none; }
  .figures > div:nth-child(n+3) { border-top: 1px solid var(--line); }
  .figures dd { font-size: var(--text-xl); }
  .block { margin-top: var(--space-lg); }
  .link-btn { min-height: 44px; }
}
@media (prefers-reduced-motion: reduce) { .nav-link, .line-btn, .link-btn { transition: none; } }

/* ---------- Report timeline and pager ---------- */
.timeline { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; }
.step { display: flex; gap: var(--space-xs); position: relative; padding-bottom: var(--space-md); }
.step:last-child { padding-bottom: 0; }
.step::before { content: ""; position: absolute; left: 11px; top: 26px; bottom: 2px; width: 1px; background: var(--color-violet); opacity: .5; }
.step:last-child::before { display: none; }
.step-mark { flex: none; width: 24px; height: 24px; border-radius: 50%; display: grid; place-items: center; background: var(--panel); border: 1px solid currentColor; color: var(--color-violet); }
.step-mark .icon { width: 12px; height: 12px; }
.step.ok .step-mark { color: var(--ok); }
.step.warn .step-mark { color: var(--warn); }
.step.bad .step-mark { color: var(--bad); }
.step-body { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: var(--space-3xs); }
.step-body .section-label { margin: 0; }
.step-body .why { margin-top: var(--space-3xs); }
.step-body .small b { color: var(--text); font-weight: 500; }
.pager { position: sticky; bottom: 0; display: flex; align-items: center; justify-content: space-between; gap: var(--space-xs); padding: var(--space-xs) 20px; background: var(--panel); border-top: 1px solid var(--line); }
.pager .btn { min-height: 36px; }
.pager .btn:disabled { opacity: .4; cursor: default; }

/* ---------- Sales tabs and Analytics ---------- */
.tabs { display: flex; gap: var(--space-md); margin-bottom: var(--space-sm); border-bottom: 1px solid var(--line); }
.tab { position: relative; min-height: 40px; padding: 0 2px; border: 0; background: none; color: var(--muted); font-weight: 500; cursor: pointer; transition: color var(--dur-short) var(--ease-out); }
.tab:hover { color: var(--text); }
.tab[aria-selected="true"] { color: var(--text); }
.tab[aria-selected="true"]::after { content: ""; position: absolute; left: 0; right: 0; bottom: -1px; height: 2px; border-radius: 2px; background: var(--color-violet); }
.analytics { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: var(--space-lg) var(--space-xl); margin-top: var(--space-md); }
.chart { min-width: 0; padding-top: var(--space-sm); border-top: 1px solid var(--line); }
.chart h3 { margin: 0 0 var(--space-3xs); font: 500 var(--text-md)/1.3 var(--font-display); letter-spacing: -0.015em; color: var(--text); }
.chart > p { margin: 0 0 var(--space-sm); max-width: 52ch; }
.bars-svg { display: block; width: 100%; height: 150px; }
.axis, .legend { display: flex; justify-content: space-between; gap: var(--space-xs); margin-top: var(--space-2xs); }
.legend { flex-wrap: wrap; justify-content: flex-start; gap: var(--space-xs) var(--space-sm); color: var(--color-ink-2); }
.legend .dot { width: 6px; height: 6px; margin-right: 6px; }
.legend .dot.ok { background: var(--ok); }
.legend .dot.bad { background: var(--bad); }
.hbars { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: minmax(84px, 128px) minmax(0, 1fr) auto; align-items: center; gap: var(--space-xs); }
.hbars li { display: contents; }
.hbars li > * { min-height: 32px; display: flex; align-items: center; }
.hbars .hb-track { display: block; min-height: 0; }
.hbars .hb-note { justify-content: flex-end; }
.hb-label { color: var(--text); font-weight: 500; overflow-wrap: anywhere; }
.hb-track { height: 8px; border-radius: 4px; background: var(--panel-2); overflow: hidden; }
.hb-fill { display: block; height: 100%; border-radius: 4px; background: var(--color-violet); }
.hb-note { text-align: right; font-weight: 500; color: var(--text); white-space: nowrap; }
.rate { display: flex; align-items: center; flex-wrap: wrap; gap: var(--space-md); }
.rate-fig { font: 500 var(--text-2xl)/1 var(--font-display); letter-spacing: -0.02em; color: var(--text); font-variant-numeric: tabular-nums; }
.spark { width: 160px; height: 48px; flex: none; }
@media (max-width: 900px) { .analytics { grid-template-columns: minmax(0, 1fr); } }
@media (max-width: 760px) { .tab { min-height: 44px; } .hbars { display: flex; flex-direction: column; align-items: stretch; gap: var(--space-sm); } .hbars li { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: var(--space-3xs) var(--space-xs); } .hbars li > * { min-height: 0; } .hbars .hb-track { grid-column: 1 / -1; grid-row: 2; } }
@media (prefers-reduced-motion: reduce) { .tab { transition: none; } }

/* ---------- Fusion pass: toolbars, tables, charts, settings, about, drawer ---------- */
.toolbar { margin-bottom: var(--space-sm); padding: var(--space-2xs) var(--space-xs); border: 1px solid var(--color-edge); border-radius: var(--radius-card); background: var(--panel); }
.select select { background: var(--panel-2); border-radius: var(--radius-pill); padding-inline: var(--space-xs); transition: border-color var(--dur-short) var(--ease-out); }
.select select:hover, .select select:focus-visible { border-color: var(--color-accent); }
.search { background: var(--panel-2); border-radius: var(--radius-pill); padding-inline: var(--space-sm); min-height: 36px; }
.search:hover { border-color: var(--color-accent); }
.count-line { display: flex; align-items: center; gap: var(--space-2xs); margin: 0 0 var(--space-xs); font-size: var(--text-xs); color: var(--muted); }
.count-line .tally { min-width: 22px; height: 22px; }

.conv-table th { background: var(--panel); border-bottom: 1px solid var(--color-edge); font-size: 11px; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); padding-block: var(--space-xs); }
.conv-table td { border-bottom-color: color-mix(in oklch, var(--line) 70%, transparent); }
.who { display: flex; align-items: center; gap: var(--space-xs); }
.who .ava { width: 32px; height: 32px; font-size: 11px; }
.conv-table .row-link:hover { color: var(--color-accent-text); }
.conv-table .mono { color: var(--color-ink-2); }

.mini-figs { display: flex; flex-wrap: wrap; gap: var(--space-xs) var(--space-xl); margin: 0 0 var(--space-sm); padding: 0 var(--space-xs); }
.mini-figs dt { display: flex; align-items: center; gap: var(--space-2xs); margin-bottom: var(--space-3xs); font-size: 11px; font-weight: 500; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); }
.mini-figs dt .dot { width: 6px; height: 6px; margin: 0; }
.mini-figs dd { margin: 0; font: 500 var(--text-xl)/1.1 var(--font-display); letter-spacing: -0.025em; color: var(--text); font-variant-numeric: tabular-nums; }
.mini-figs dd.accent { color: var(--color-accent-text); }
.mini-figs dd.mono { font: 500 var(--text-xl)/1.1 var(--font-mono); letter-spacing: -0.04em; }

.tab[aria-selected="true"] { color: var(--color-accent-text); }
.tab[aria-selected="true"]::after { background: var(--color-accent); height: 3px; }
.tabs { border-bottom-color: var(--color-edge); }
.analytics { gap: var(--space-md); }
.chart { padding: var(--space-md); border-top: 1px solid var(--color-edge); }
.chart h3 { display: flex; align-items: center; gap: var(--space-xs); font-size: var(--text-lg); }
.chart h3::before { content: ""; width: 4px; height: 18px; border-radius: 2px; background: var(--color-accent); }
.hb-fill { background: var(--color-accent); }
.hb-track { background: var(--panel-2); height: 10px; border-radius: 5px; }
.rate-fig { font-size: 3.5rem; color: var(--color-accent-text); }
.hbars .hb-note .mono { color: var(--text); }

.settings { max-width: 800px; }
.set-note { background: var(--color-accent-wash); border: 1px solid var(--color-edge); color: var(--text); }
.set-note .icon { color: var(--color-accent-text); }
.panel-list .set-row { padding-inline: var(--space-2xs); }
.panel-list .lines > .set-row:last-child, .panel-list .lines > li:last-child { border-bottom: 0; }
.panel-list .promo-add { padding-inline: var(--space-2xs); border-bottom: 0; }
.settings .set-sub { margin: 0 0 var(--space-xs); }
.settings .block { margin-top: var(--space-lg); }
.money-input:focus-within { border-color: var(--color-accent); }

.about { gap: var(--space-xl); max-width: 920px; }
.about-lead { display: flex; align-items: center; gap: var(--space-lg); }
.about-lead img { height: 80px; width: auto; }
.about-title { margin: 0; max-width: 20ch; font: 500 clamp(1.75rem, 1.1rem + 2.4vw, var(--text-2xl))/1.08 var(--font-display); letter-spacing: -0.025em; color: var(--text); }
.about-title em { font-style: normal; color: var(--color-accent-text); }
.about-h { display: flex; align-items: center; gap: var(--space-xs); }
.about-h::before { content: ""; width: 4px; height: 20px; border-radius: 2px; background: var(--color-accent); }
.about-steps li { padding: var(--space-md) var(--space-sm) 0 0; border-top: 1px solid var(--color-edge); }
.step-n { font: 500 var(--text-xl)/1 var(--font-display); color: var(--color-accent-text); letter-spacing: -0.03em; }
.about-rules { border-top: 1px solid var(--color-edge); }
.about-rules b { color: var(--color-accent-text); }

.drawer-head { background: var(--panel); border-bottom-color: var(--color-edge); }
.drawer-head .row { align-items: center; gap: var(--space-xs); }
.drawer-head .ava { width: 40px; height: 40px; }
.section-label { color: var(--color-accent-text); font-size: 11px; letter-spacing: .08em; }
.report-head { padding: var(--space-sm); border: 1px solid var(--color-edge); border-radius: var(--radius-card); background: var(--panel-2); }
.report-head .summary { font-size: var(--text-md); letter-spacing: -0.015em; }
.report-sec { border-top-color: var(--color-edge); }
.step-body .section-label { color: var(--muted); }
.meta div { background: var(--panel-2); border-color: transparent; }
.pager { border-top-color: var(--color-edge); }
.pager .num { font-family: var(--mono); }
.transcript-box { border-top-color: var(--color-edge); }
.ev.agent .bubble { background: var(--color-violet-wash); }

/* Fusion pass, part 2 */
.drawer.open { display: flex; flex-direction: column; }
.drawer.open .drawer-body { flex: 1; }
.bars-svg { height: 190px; }
.spark { width: 240px; height: 64px; }
.split-bar { display: flex; gap: 3px; height: 10px; margin-top: var(--space-md); }
.split-bar span { border-radius: 5px; min-width: 6px; }
.split-bar .ok { background: var(--ok); }
.split-bar .bad { background: var(--bad); }
.split-bar + .legend { margin-top: var(--space-xs); }
.set-note { background: color-mix(in oklch, var(--color-accent-wash) 55%, var(--panel)); }
.about { max-width: 1080px; }
@media (min-width: 1200px) {
  .settings { max-width: none; display: block; column-count: 2; column-gap: var(--space-lg); }
  .settings .set-note { column-span: all; }
  .settings .block, .settings .block:first-of-type { break-inside: avoid; margin-top: 0; padding-top: var(--space-md); padding-bottom: var(--space-xs); }
}
:root[data-theme="light"] .toggle .track::after { background: var(--color-surface); }
@media (max-width: 760px) {
  .conv-table .who .ava { display: none; }
  .toolbar { padding: var(--space-2xs); }
}

/* Critique fixes: equal-height Home panels, centred rate figure, themed caret */
input, select, textarea { caret-color: var(--color-accent); }
.select select option { background: var(--color-surface); color: var(--color-ink); }
@media (min-width: 1101px) {
  .home-cols { align-items: stretch; }
  .home-cols .block { display: flex; flex-direction: column; }
  .home-cols .card.panel-list { flex: 1; display: flex; }
  .home-cols .panel-list .lines { flex: 1; display: flex; flex-direction: column; width: 100%; }
  .home-cols .panel-list { align-items: flex-start; } /* rows sit at the top; the cards still match in height */
}
.chart { display: flex; flex-direction: column; }
.chart .rate { flex: 1; align-content: center; }
.chart .hbars { margin-block: auto; }

/* Light theme keeps the soft accent wash on cards and report headers; dark is flat. */
:root[data-theme="light"] .card { background: linear-gradient(135deg, color-mix(in oklch, var(--color-accent) 7%, transparent), transparent 38%), var(--panel); }
:root[data-theme="light"] .report-head { background: linear-gradient(135deg, color-mix(in oklch, var(--color-accent) 12%, transparent), transparent 60%), var(--panel-2); }

/* Alignment pass: status dots outside chips, one control height, money figures in the same face as the others */
.dot.bad { background: var(--bad); }
.dot.warn { background: var(--warn); }
.dot.off { background: var(--muted); }
@media (min-width: 761px) { .select select { min-height: 36px; } }
.mini-figs dd.mono { font: 500 var(--text-xl)/1.1 var(--font-display); letter-spacing: -0.025em; }

/* Report drawer: the transcript is the main content */
.transcript-main { display: flex; flex-direction: column; gap: var(--space-xs); padding-top: var(--space-sm); border-top: 1px solid var(--color-edge); }
.transcript-main .section-label { margin: 0; }
.transcript-main .transcript { gap: var(--space-xs); }
.transcript-main .ev .time { flex-basis: 64px; white-space: nowrap; }
.transcript-main .bubble { font-size: var(--text-sm); line-height: 1.5; overflow-wrap: anywhere; }
.ev.owner { flex-direction: row-reverse; }
.ev.owner .time { text-align: left; }
.ev.owner .bubble { background: var(--panel-2); border: 1px dashed var(--color-edge); }

/* ---------- Drawer notes (agent sidebar) ---------- */
.sub { display: flex; flex-direction: column; gap: var(--space-3xs); margin-top: var(--space-xs); }
.sub-label { margin: 0; font-size: 12px; font-weight: 600; color: var(--text); }
.sub-label .tag { margin-left: 6px; font-weight: 400; color: var(--muted); }
.sub .small { line-height: 1.55; }
.notes { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 6px; }
.notes li { position: relative; padding: 8px 12px 8px 14px; border-radius: var(--radius-control); background: var(--panel-2); font-size: 13.5px; line-height: 1.5; }
.notes li::before { content: ""; position: absolute; left: 0; top: 8px; bottom: 8px; width: 3px; border-radius: 2px; background: var(--color-accent-text, var(--muted)); }
.notes.warn li::before { background: var(--warn, #d9822b); }
.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.chips .chip { font-size: 12.5px; }